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What are the scenarios that we are focusing on? Well we have defined four different scenarios that we expect to see, and have a number of objectives (or user stories) that we want to address for these.

[Update – due to requests we have also being doing some set-ups for people with visual and mobility impairment – see latest blog]

It is clear that this technology can do so much, but we need to focus to ensure that we can quickly assess how the technology may be used to benefit people.

To download the scenarios for offline review scenarios-use-cases-and-personas-v1-1.pdf

Scenario 1 – Elderly couple living in own home, one suffering with Dementia, family available for support

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Scenario 2 – Elderly couple living in own home, one suffering with Dementia, family available for support, but a Smart Phone user in home

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Scenario 3 – Elderly person living alone, early stages of Dementia, family available for support

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Scenario 4 – Elderly person living alone in sheltered accommodation, with Dementia, needing help to do things to be able to continue to live alone

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We will not focus on scenario 4, as suspect this will end up being something that has a more commercial nature.

So what is the objective? Well starting out I was hoping to achieve the following specific tasks (or user stories):

Ref Objective
1 turn on/off the TV and change channels
2 be able to turn on/off music (radio)
3 remember where my mother is, what time she will be home
4 remember other specific items, where is something etc
5 add items to a shopping list
6 know when I may be visiting next / where I am currently
7 be able to call me / contact me in an emergency
8 check what day or week / time is
9 to be able to message the house/home remotely to ask them to contact you
10 automated (calendared/on demand) prompt to undertake an activity and get a response (i.e. prompt have they eaten, and get a yes/no response)

[Note: I have added some additional items to the scope based on feedback from others 9/10 – feel free to suggest more based on your experiences]

All of which he currently cannot do easily, he has lost ability to use phone or TV remote control, but is still able to have a conversion with you…hence the focus on easy to use voice communication.

Some of the above (TV control) will require additional hardware beyond the £50 google home mini, such as the https://www.logitech.com/en-gb/product/harmony-hub?crid=60

We will see how we get on…

 

To validate how useful both the Google Home and Amazon Alexa platforms are as standard, we have started to define the typical natural language that a person with dementia may naturally use to request such actions / interactions. Please provide any additional items that you think are relevant.

Objective Typical natural way of saying
1 turn on/off the TV and change channels
  • “turn tv on/off”
  • “turn on/off television”
  • “switch on/off television”
  • “switch on/off tv”
2 be able to turn on/off music (radio)
  • “turn on radio”
  • “switch on radio”
  • “play radio”
3 remember where my mother is, what time she will be home To remember:

  • “[person] is going to [location] and will be back at [time]”
  • “[person] is going to [location] and will be back in [Hours / Minutes]”
  • “[person] is going for [activity] and will be back at [time]”
  • “[person] is going to [activity] and will be back in [Hours / Minutes]”

To be reminded:

  • “where is [person]”
  • “what time will [person] be back”
  • “what time will [person] be home”
  • “how long will [person] be out”
  • “how long before [person] will be back”
4 remember other specific items, where is something etc To remember:

  • “my [item] is/are in [location]”
  • “the [item] is/are in [location]”

To be reminded:

  • “where is [item]”
  • “where did I put [item]”
  • “where did I leave [item]”
  • “I’ve forgotten where [item] is”
5 add items to a shopping list To remember:

  • “add [item] to shopping list”
  • “remind me to buy [item]”
  • “put [item] on the shipping list”

To be reminded:

  • “where is [person]”
  • “what time will [person] be back”
  • “what time will [person] be home”
  • “how long will [person] be out”
  • “how long before [person] will be back”
6 know when I (or carer / doctor) may be visiting next / where I am currently To remember:

  • “the [person] is coming [day][time]”
  • “[person] is coming [day][time]”
  • “[person] is visiting [day][time]”

To be reminded:

  • “when is [person] coming next”
  • “when is [person] coming to see me”
  • “when is next visit from [person]”
  • “when is next [person] due”
  • “is [person] coming today”
  • “is [person] coming to tomorrow”
7 be able to call me / contact me in an emergency
  • “call [person]”
  • “contact [person]”
  • “get hold of [person]”
  • “I need to contact [person]”
  • “ring/telephone [person]”
  • “I need to speak to [person]”
8 check what day or week / time is
  • “what day is it”
  • “what day is today”
  • “is it [a day] today”
  • “is it [a day]”
  • “what is the time”
  • “what’s the time”
  • “is it morning”
  • “is it afternoon”
9 to be able to message the house/home remotely to ask them to contact you Not applicable
10 to prompt to undertake an activity and get a response (i.e. prompt have they eaten, and get a yes/no response) To prompt:

  • “[name] have you [activity] yet”

To be respond:

  • “yes”
  • “no”
  • “not yet”
  • “just doing it”
  • “soon”